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Resources for Arbitrators and Mediators
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The Challenge for a Self-Regulatory Organization Arbitrator |
The key to an effective arbitration system is having capable, fair, and impartial arbitrators who hear and decide cases conscientiously. Arbitrators should realize that they are viewed by parties in an arbitration proceeding much as a judge would be viewed in a court of law. In some ways, arbitrators have greater power than a judge (e.g., except for limited reasons, arbitration decisions cannot be overturned). Arbitrators must be fair and impartial and must also appear to be fair and impartial. A careless remark or gesture may give parties the unwarranted impression that they are not receiving justice. In arbitration, even more than in court, not only must justice be done, but justice must also be seen to be done.
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